Shipping policy
At Aveliaco, we believe your skincare journey begins the moment your order is placed. Each order is carefully prepared and processed with attention to detail.
Order Processing
Orders are typically processed within:
1–3 business days
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please note that delivery times may vary due to:
- Carrier delays
- Weather conditions
- Customs processing
- Holiday volume
Tracking Your Order
Once shipped, you may track your order using the tracking link provided in your shipping confirmation email.
If your tracking information has not updated or your order appears delayed, please contact our customer care team.
Lost or Stolen Packages
Aveliaco is not responsible for packages marked as delivered by the shipping carrier.
If your package is lost, stolen, or missing after delivery confirmation, please contact the shipping carrier directly for assistance.